The recently launched FB's chatbot is the new buzz all around the world. It offers you a wide range of features for your messenger that facilitates easy, smooth, crisp, and enhanced communication experience. The bot enables you to connect to a business via live chat with added functionalities. These added features are one of the latest technological upgrade that is becoming popular day by day and can make your business accessible to a lot more people.
experience. The bot enables you to connect to a business via live chat with added functionalities. These added features are one of the latest technological upgrade that is becoming popular day by day and can make your business accessible to a lot more people.
What Actually Are Chatbots?
Chatbots are virtual agents powered by artificial intelligence that simulates the human interaction. These bots enable you to make reservations and payments, check for the news, weather, send and receive images for complementing communication, shipping notifications, etc., via Messenger. Thus, these bots change the way of connecting with the people and businesses.
How Can These Bots Help Your Business?
If you have a Facebook messenger for your business then you can make your business grow manifolds by simply adding bots to it. It will let you connect to people worldwide and will enhance and speed-up the whole process of making reliable customers. As customers can interact with your team right at the time when they are looking for your services, it will be easy for both the customer and the business to understand the requirements and proceed ahead with other formalities.
How These Chatbots Work?
Step 1: Discover Bots
Once you have installed the Facebook messenger (if you are using a mobile), you can discover different bots.
Step 2: Get Connected
If you have acquired phone number of the concerned persons along with the permission to send them messages, then you can get connected to them as a brand (and not just as a code) on the messenger. To be located easily, a messenger code can be put anywhere so that people can scan it and start the conversation.
Step 3: Conversation With Customers
If a person is interested in your products or services, and wants to initiate a conversation (searches you or clicks on “message us” plug-in), s/he will see a welcome screen that is purely customizable, i.e., you can create your own with a welcome message and other information.
Message Templates and Conversation
You can assist your users by providing them information in various ways such as: images, graphics, texts, compact list of items, call-to-action buttons, etc.
Controls for Users
Users are provided with convenient options to keep a check on the messages they will receive.
Even though you have the permission to send messages to them, they can block all of your messages or sponsored ones if they wish to do so by clicking on the block button.
How can we assist you?
Skylark has an experienced team of developers who can assist you in developing customized pages, apps, and other things for your business specific chat messenger. Our services are really affordable and we guarantee on-time delivery of the assigned project so that you can improve your customer and client base as soon as possible with this new feature. Check out some of the services that we offer.
Welcome Screen: First impression is the last impression and so, welcome screen is very important for any business. It must have precise information and must not look scattered and unorganized. Our developers will assist you in developing a customized welcome screen, so that users do not switch to other businesses in search of similar services due to irrelevant information.
Structured Templates: Along with welcome screen, the information about products and services must be very compact and organized. Our developers are capable of developing content according to your requirements with images, call-to-action buttons and other personalized features.
Pages and Apps: If you are new to any business and want to develop a Facebook page and app to use bots, then we will assist you in developing that too. You can get an edge over other businesses by using this new revolutionary feature.